"“Marty and the Team at Import Car Centre have demonstrated exceptional service in the care of our X3. From the purchase of our used vehicle, to the maintenance; we have felt over-served by both the Sales and Service teams. We’re saddened as we relocate away of Ottawa and out of reach from Import Car Centre. Those who think ‘best service’ comes solely from ‘the dealer’ are mistaken - I highly recommend you seek care for your import machine from this team” "
"The Rotary Club of West Ottawa would like to thank you most sincerely for your kind and generous support to our charity golf tournament held at the Glen Mar Golf and Country Club. The tournament was a tremendous success and will provide a significant input into our ongoing support to needy community projects."
"When I picked my car up, I literally handed over the keys to my old source of “pain” and you handed me a set of new keys to an immaculate vehicle ready to drive off the lot. I have now purchased 3 cars from you over the past several years and will absolutely go nowhere else for my next car purchase. I highly recommend you to anyone that this is the best place for service, price and for a great car buying experience!!!"
"WOW!! You have set a record for creating raving fans of your customer service!!! I can’t stop retelling the story of how you helped us out on the weekend. That you came to pick up my key, drive to get my car, take the car in, take off the broken piece, CLEAN my car, TREAT the scratches on the door, PUT AIR in my low tire (that I did not even know about) and DELIVER THE CAR back!!! Well, let’s just say we are still blown away."
"I just wanted to say thank you again for all of your assistance in purchasing my lovely Mazda 3 and ensuring I would have it before my birthday. After taking the car for a lengthy drive last night, I definitely made the right decision. It’s a great car and I love it. Thank you again for the birthday card and wine. It was very thoughtful of you. Thank you so much!"
"Driving the car is like an earthquake making love to a volcano. No tickets yet. The kids love it too. They made me take them to Parc Omega which is like a drive-through zoo. Deer and caribou come up to the car so that you can feed them carrots through the windows. So now the car is full of deer and caribou spit. Thanks for all you help."
"Well you’ve done it again every time I get in my “New” Lexus, I thank you and your staff for enabling me to drive the best car I’ve ever driven, hands down! So hats off to you Dan, Ed, Marty, and each of the good people who work with you at Import. You’re all the BEST! "
"Some of you might be wondering why someone would write to a dealer thanking them for making money off of you. Thanks Import again for going above and beyond not once but twice now. Love the car and will definitely be back when it's time to upgrade."
"Shalini has been enjoying her Yaris and no issues with the car at all. Wanted to thank everyone again for the great service and the pains taken to select the car and also to fix up the minor things, cleaning etc. Hope you and your families have a great holiday season!"
PRASHANT & SHALINI
"The service you and your staff showed us went above and beyond, and your knowledge of each vehicle we drove made it easier for us to make a decision."
DONNA & MIKE
"You have this down to a science because you do it with genuine sincerity and that is why it is such a good experience."
SUSAN & JOHN
"I would also like to take the opportunity to thank you for your repair facility. We took our BMW there and to say the least the service was excellent and reasonably priced."
BOB & SUE
"Thanks again for the honesty and in case I may want to upgrade in a few years, we won't hesitate to deal with your establishment again. "
Marty is a proud father and Ottawa boy with over 20 years of automotive experience. At the ripe old age of 12, Marty started changing tires and performing other odd jobs for his father at Import Car Centre, and has been at it ever since. When he’s not in the garage, you’ll find Marty either at the rink or the email@example.com
Eddie started as a customer in 1988 and, a year later, brought his 11 years of experience to Import Car Centre. He prides himself in finding what people want, in cars and in life. His passion extends to golf, hockey and good food & firstname.lastname@example.org
Dan found Ottawa by way of Czech Republic, Dan comes started out in the audio industry before going on to help found Import Car Centre. Dan runs on adrenalin and a passion for the industry he loves. He also enjoys fine wine, running, water sports and dabbling in the stock email@example.com
Fran was also a customer of Import Car Centre in 1986, and was so impressed that he joined the team a year later. He's a tech support specialist with a background in home audio. Fran plays the sax and is fascinated by anything with 2+ wheels or moving firstname.lastname@example.org
Local boy Josh joined the Import team in 2000. Our 'rookie' grew up in the west end of Ottawa and would hang out at Import dreaming of Honda Preludes and Toyota Celica All Trac Turbos. Josh calls Barrhaven home with his wife and two daughters. He enjoys fishing with his girls, good food and his beloved Chicago Blackhawks.email@example.com